Privacy & Policy

1. Introduction

This Privacy Policy applies to all users who visit or use the GMC Exchange website, digital platforms, or blockchain-related services, including mining, staking, wallet operations, and referrals. By using our services, you consent to the data practices described in this policy.

2. Information We Collect

We collect the following types of information for identity verification, transactions, and platform optimization:

A. Personal Information

  • Full Name
  • Email Address
  • Phone Number
  • Wallet Address
  • Country / Nationality
  • KYC Documents (ID Proof, Address Proof, etc.)

B. Technical Information

  • IP Address and device information
  • Browser type and operating system
  • Login activity and usage logs
  • Cookies and session data

C. Financial Information

  • Transaction history (deposits, withdrawals, rewards)
  • Payment method details (e.g., wallet IDs)
  • Referral and bonus data
3. How We Use Your Information
  • To verify your identity (KYC & AML compliance)
  • To manage your account and wallet transactions
  • To process mining, staking, and referral rewards
  • To provide customer support and technical assistance
  • To improve our website, apps, and user experience
  • To send promotional offers, updates, and newsletters (optional)
  • To comply with legal and regulatory requirements
4. Cookies Policy

Our website uses cookies to enhance functionality and track analytics. You can disable cookies in your browser settings, but certain website features may not function properly without them.

5. Data Storage & Security

We implement advanced encryption protocols, firewalls, and multi-layer security to protect user data. All information is stored securely on encrypted servers located in GDPR-compliant data centers.

We never sell, trade, or rent user information to any third parties.

6. Data Sharing
  • Regulatory Compliance: Shared with government or legal authorities when required by law.
  • Technology Partners: Shared with trusted service providers for payment processing, KYC verification, or blockchain operations (under NDA agreements).
  • Business Transitions: In case of merger or acquisition, user data may be transferred securely to the new entity.
7. KYC & AML Compliance

To prevent fraud, money laundering, and misuse of our platform:

  • All users must complete KYC verification before accessing withdrawal or higher-level services.
  • Any suspicious transactions may be reported to the appropriate financial authorities.
8. Data Retention

Your personal information will be retained:

  • As long as your account remains active; or
  • As required by law for audit, tax, or anti-money-laundering purposes.

When your account is deleted, your personal data will be permanently removed from our systems (except where legally required to retain).

9. User Rights

You have the following rights under the General Data Protection Regulation (GDPR):

  • Right to access your data
  • Right to correct inaccurate data
  • Right to delete or request deletion
  • Right to restrict or object to processing
  • Right to withdraw consent at any time

For any privacy-related requests, please contact: privacy@gmcexchange.com

10. Third-Party Links

Our website may include links to third-party websites or services (such as exchanges, wallets, or payment gateways). We are not responsible for their privacy practices. Please review their policies before sharing your information.

11. Children’s Privacy

GMC Exchange does not provide services to individuals under 18 years of age. If we discover any underage user account, it will be immediately deactivated and deleted.

12. Policy Updates

GMC Exchange may update this Privacy Policy periodically to reflect regulatory, technological, or operational changes. All updates will be published on our official website, and the “Last Updated” date will be revised accordingly.